You can track your order using the tracking link that will be sent to you via email as soon as your order has been handed over to the courier. The link will be activated within 24/48 working hours.

Yes, orders can be shipped from multiple OVS warehouses to ensure better product availability. The shipping cost, if applicable, will only be charged once for the total order. You will receive an email with the list of items in each shipment and the tracking link.

You can change the shipping address only by contacting our Customer Service, providing your order number and the correct address. We will contact the courier and verify the possibility of delivering your order to the new shipping address.

Shipping costs and delivery times* for purchases made on ovsfashion.com depend on the type of shipping chosen.
- Standard shipping: cost €4.95, free for orders over €100. Delivery in 3-5 working days;
- Express shipping: cost €9.95, delivery in 24-48 hours.
*The delivery times indicated start from when the order is dispatched. They may vary during certain periods of the year or if there is a significant increase in online orders (such as Black Friday).

The UPS courier will attempt a new delivery on the next available working day.